FAQs
A: If you are not satisfied with your purchase, you may exchange it with your receipt for different item(s), or store credit within 14 days of purchase, if the item(s) have not been worn.
If shopping online, you may exchange the items within 30 days of purchase. Please message us at team@chucorelic.com or text (915)226-3394 with the items you wish to exchange, we will send the exchange once we have received the returned item(s), and you will have to pay an exchange shipping fee of $3.
We don’t accept returns.
Q: Can items be shipped?
Yes, we offer nationwide shipping for $5.
Q: I paid for shipping but I changed my mind, I want to pick up my item in-store!
A: No problem, send us a text message to 915-226-3394 and we may refund your shipping fee, it may take 1-3 business days to adjust the order processing from shipping to pick up at your location of choice.
Q: Item shows indefinite "in transit" at USPS/was never delivered?
A: We ask that you give us 14 days to file a claim with USPS to research the whereabouts of your package. If we are unable to find an answer after the 14 days, we'll gladly refund your items.
Q: Do you make custom shirts?
A: Please refer to our About > Custom Printing page, and fill out the form so we may best assist you!
Q: How often do you come up with new designs?
We introduce new designs into the store through seasonal collections, join our newsletter to get first dibs and discounts on them!
Steven Espinoza
@Stevendonespinoza
A born and raised El Pasoan, Steven moved to Colorado to pursue a Bachelor's Degree of Fine Arts in Illustration at Rocky Mountain College of Art and Design. He returned to his hometown with hopes of giving back to the community that paved the way for him as an artist. Since working with Chuco Relic in 2023, he's felt a sense of accomplishment seeing fellow El Pasoans love and wear his work with pride. Ask him about his designs!
Ursula Avila
@URSHFISH
A self-taught artist, Ursula studied a Bachelor’s in Biological Sciences at UTEP and started working in graphic design during COVID in 2020. Ever since, she’s re-found her passion for art while designing for Chuco Relic!
Why Urshfish? A walking Darwin fish is the symbol for evolution, so it’s a nod to Ursula’s science background- with the Urshfish holding a pencil instead
Andrew "Andy" candelaria
@ANDREW_ELPASO_ART
Andy, with a B.F.A in Drawing and Graphic Design, discovered his artistic passion through Spider-Man comics and later Jim Lee's work. Andy has been with Chuco Relic for 8 years and continues to provide a space for artists to showcase their talents. Andy himself has various projects displayed around the store and hopes to continue growing in the local El Paso art scene.
Gabriela flores
@machaubi
A proud jewelry designer from Chihuahua, Mexico, Gabriela’sbrand, Machá 'Ubí, meaning Woman of the Moon in Rarámuri, is inspired by the vibrant colors of the Chihuahuan desert and the Moon. After serving 7 years in the U.S. Army, including a deployment to the Middle East, she has embraced her creative side. Gabriela’s earrings are some of our best-seller items, and how could they not? Gabriela’s goal is to make you feel beautiful, empowered, and confident.